10 Questions For Your Contractor

10 questions to ask your roofing contractor before you let them on your roof

  1. Are they in good standing with the Better Business Bureau?

  2. Are they a member of a roofing association that holds its members to high standards, such as the North Texas Roofing Contractors Association

  3. What Brand of Shingles are they using? **VERY important** MANY roofers in DFW are using (unwrapped) shingles. NOTE – These shingles are mixed color lot No.2 quality and manufacturer rejects that they bought at under HALF the cost of normal shingles. MOST IMPORTANTLY these shingles carry NO manufacturer warranty!! Be Careful.

  4. Are they insured? What type of insurance coverage do they have and what and how much does it cover?

  5. Who will supervise your roofing project? How much experience do they have? How can you contact that person?

  6. Where is the roofing company located? Has your prospective contractor just come to town with the storms? Drive by and check out their business address. You probably don’t want to hire a roofer who is operating out of his pickup truck.

  7. What is the roofing contractor’s warranty on labor? What is the manufacturer’s warranty? Get our warranty information in writing!

  8. Do they have customer references they can provide? Get a list of previous customers and call them. Take a look at our references.

  9. Is the contractor going to obtain the appropriate municipal permits?

  10. If the bid is significantly lower than their competitors, why? If it sounds too good to be true, it probably is. Price is only one consideration when selecting a roofing contractor. Make sure you don’t pay more later by hiring a contractor that is uninsured, performs substandard work and/or leaves North Texas shortly after the storms do. Also, a low price that is below other contractors’ costs is an indicator that the roofing materials being used may be stolen goods, or unwrapped #2 grade, un-warranted shingles… a growing problem in North Texas that is a federal offense.